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FAQ

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We Have the Answers to Your Questions

At Cielo Grande Veterinary Center, we get a lot of unique
questions and we love
that about veterinary medicine! Sometimes you have a common question,
so we wanted to address those here.
Please feel free to call us 575-623-8000
for any other concerns you have about your pet.


We Have the Answers to Your Questions

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Our hospital is open for normal business hours Monday - Friday 8am-5:30pm. Our staff is on call 24/7 and 365 days a year for your pet's critical emergencies. Our emergency phone number is 575-626-3371

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We accept cash, all major credit cards and Care Credit.

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Payment is required at the time of service. We do not offer payment plans but accept Carecredit. Click here to learn more about the CareCredit financial services.

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Cielo Grande Veterinary Center treats mostly cats, dogs, and small mammals. Our DVMs are not specialists in exotic animal care but we do see birds and turtles occasionally. We recommend finding an exotic veterinarian for your exotic pet needs. We do not see snakes, livestock or farm animals.

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Yes and No. We see walk ins everyday from 1pm-2pm Monday thru Friday. If your pet is need of serious emergent care we allow walk-ins anytime during business hours. We schedule appointments for mornings and late afternoons. We schedule surgeries as well. 575-623-8000

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Yes we do please click here to learn more about our services.

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Yes and no. State and County require that your cat or dog is vaccinated for Rabies, as this is a matter of public safety. If your pet were to bite someone or another animal, they are required to quarantine, and the type of quarantine is based on their vaccination status. Fines from the County may also be incurred if your pet is not properly vaccinated for Rabies. Other vaccines are considered either core or elective.

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Our weather is unpredictable, and even in the winter, we experience warm days. Flea, tick, and mosquito activity decreases with cooler weather but require freezing temperatures over a sustained number of days for them to die. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control. 

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It depends on the problem, but most likely, we are going to require your pet to be seen again, even if they were diagnosed and treated for the same medical condition recently. Some medical conditions look similar, and by assuming it is the same condition, we may not be treating your pet appropriately. Certain medications may also result in resistance which can cause a lack of response or, worse, a more severe problem if given too frequently or inappropriately. An exam to ensure proper diagnosis is what is best to keep your pet healthy for years to come.